Here are some best practices to keep in mind to get the most out of Protracer and the mobile applications.

🔄 If I edit, I republish !

After making any changes to a route or a trip, it is essential to republish every updated item so that the updates can be reflected correctly in the applications. 

❓When should I republish a route?

• Always, regardless of the type of modification made (date, POI, text, track, etc.).

❓When should I republish a trip?

Republish the trip whenever:

• You edit the trip itself (text, photo, stage, user, document, etc.)

• You modify a route that is included in the trip

Attention : 

If a published trip has not been republished for a long time (one or two years, for example), we recommend republishing it periodically to avoid potential issues.

A trip cannot be transferred from one entity to another. Routes and partners are only available within the same entity or its sub-entities.

Always have a double check before any definitive delete of the items to avoid accidental data loss.

For example : ​

Once a trip, route, or partner has been deleted, it cannot be recovered. You can only recreate a trip from a trip template or by copying another trip.

Please make sure, at least one month before departure, that the trip can be downloaded correctly and that navigation starts normally.